Privacy Statement

This Privacy Statement also applies to PT Unicharm Trading Indonesia and PT Unicharm Nonwoven Indonesia

Last updated: 10 October 2024

PT Uni-Charm Indonesia Tbk ("We" or “Us”) as the Personal Data Controller is committed in protecting the privacy and security of your personal data. This Privacy Statement explains how we collect, use, process, store, disclose, and protect your personal data in accordance with the provisions of Law No. 27 of 2022 concerning Personal Data Protection (UU PDP) and its derivative rules.

We may collect either one or some of the following types of personal data:

Identity Information: Full name, address, identity number (KTP/Passport), date of birth, occupation. 

Contact Information: Email address, telephone number, home address.

Investment Information: Number of shares owned, Single Investor Identification Number, Nominal cash dividends.

Financial Information: Bank account number, payment details.

Technology Information: IP address, location data (GPS), cookies.

Other Information: Information you provide or consent to through surveys, forms, or other communications with us.

If we collect information relating to children under the age of 18, we will not knowingly collect such personal information without obtaining consent from their guardian.

The personal data we obtain may be received in the following ways:

directly from you;

through third parties in a legal and official manner;

through official authority sources; or

through public data sources.

We collect and use your personal data for one or some of the following purposes:

Providing Services: Managing and processing your orders, providing our products or services, and communicating about products and services, processing job application, including managing whistleblowing system.

Service Improvement: Collecting feedback and analyzing the use of our services to improve the quality of our products and services.

Legal Compliance: Complying with legal and regulatory requirements, including reporting required by regulatory authorities.

By providing your personal data to us, you represent that you have given your explicit consent to the collection, use and processing of such data in accordance with this Privacy Statement. You have the right to withdraw consent at any time by contacting us through the contact details listed below.

Whenever you use our application via a mobile device, we may track and collect your geographic location information in real time. In some cases, you will be asked or required to enable Global Positioning System (GPS) or Wi-Fi or Bluetooth on your mobile device to enable us to provide you with a better experience in using the application (for example, to provide information about what items are available and available for purchase in your vicinity). You may temporarily disable geographic location tracking information on your mobile device. However, this may affect the functions available on our application.

As a data subject, you have the following rights:

Right to Information: Get the right to know what data is collected, how it is used, and who has access to your personal data.

Right of Access: Obtain access to your personal data and request a copy of the personal data we hold about you.

Right of Rectification: Request that inaccurate or incomplete personal data be corrected or updated.

Right of Erasure: Request that your personal data be deleted if it is no longer necessary for the purposes of processing or if you withdraw your consent.

Right to Restrict Processing: Request that the processing of your personal data be restricted, especially if you feel that it is inaccurate or has been processed unlawfully.

Right to Object to Automated Processing/ Profiling: Have the right to object to the processing of your personal data used for automated profiling.

Right to Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time.

To exercise your rights, please contact us using the contact details listed below.

We implement adequate technical and organizational measures to protect your personal data from unauthorized access, disclosure, misuse or alteration. These measures include, but are not limited to:

Data encryption;

Limited access controls to personal data;

Strict internal security procedures.

We retain your personal data for as long as necessary, up to a maximum of 3 (three) years (non-financial data) or 10 (ten) years (financial data), from the time your data is provided or last updated (whichever is the latest), for the purposes described above, unless required by law to store longer. Once the data is no longer needed, we will delete or anonymize the data in accordance with applicable provisions.

We will not share your personal data with third parties, unless:

It is necessary to provide the services you have requested or agreed to (for example, delivery or payment services);

It is necessary to comply with the law or a court order; and/or

You have given your explicit consent to the disclosure.

If we need to transfer your personal data abroad, we will ensure that the destination country has an equivalent or higher level of personal data protection as required by the PDP Law, or you have given your written consent to the transfer.